At FC78, we believe that gaming should always be fun, safe, and within your control. We're committed to providing every Filipino player with the tools, information, and support needed to keep gambling a healthy form of entertainment — never a problem.
FC78 takes responsible gaming seriously. Whether you're playing slots, bingo, hi-lo, or live casino games, we want you to enjoy the experience responsibly. This page outlines the tools available to you, warning signs to watch for, and how to get help if you need it.
FC78 provides a full suite of player protection tools — available to every registered account holder at no cost.
Set daily, weekly, or monthly deposit limits on your FC78 account to keep your spending within a budget you're comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing it is instant.
FC78 lets you set session time reminders that alert you when you've been playing for a set duration. Taking regular breaks is one of the most effective ways to keep gaming fun and prevent it from becoming compulsive. Set your reminder in your account settings.
Need a short break from FC78? A cooling-off period temporarily suspends your account for a period of your choosing — from 24 hours up to 6 weeks. During a cooling-off period, you cannot log in, deposit, or place bets. Your account resumes automatically when the period ends.
If you feel that gambling is becoming a problem, FC78's self-exclusion tool allows you to exclude yourself from the platform for a minimum of 1 month up to permanent exclusion. During self-exclusion, FC78 will block your access and stop all promotional communications to your account.
Set a maximum loss limit per day, week, or month on your FC78 account. Once your loss limit is reached, FC78 will automatically prevent further play for that period. This tool helps you stay in control of your finances and avoid chasing losses — one of the most common signs of problem gambling.
FC78's reality check feature sends you periodic pop-up notifications during gameplay showing how long you've been playing and your net win/loss for the session. These reminders help you stay grounded and make informed decisions about whether to continue playing or take a break.
Gambling is a popular form of entertainment for millions of Filipinos — from Manila to Cebu to Davao. But for some players, it can become a problem. Knowing the warning signs early is the first step to getting help. Ask yourself honestly: do any of these apply to you?
If you answered "yes" to two or more of these questions, we strongly encourage you to use FC78's self-exclusion tool or seek professional support.
Activating self-exclusion on FC78 is straightforward. You can do it yourself through your account settings, or contact FC78 support for immediate assistance. Here's how:
Access your FC78 account at fc78.app/fc78-login using your registered email and password.
Navigate to your account settings and select the "Responsible Gaming" section. You'll find all available tools here, including deposit limits, cooling-off, and self-exclusion.
Choose your preferred self-exclusion period: 1 month, 3 months, 6 months, 1 year, or permanent exclusion. Permanent exclusion cannot be reversed.
Confirm your self-exclusion request. FC78 will immediately block access to your account and remove you from all marketing communications. Your account balance will be returned to your verified payment method.
If you need immediate self-exclusion and cannot access your account, contact FC78 support at [email protected]. FC78 support is available 24/7 and will process your request immediately.
Important: Self-exclusion on FC78 applies to the FC78 platform only. If you are struggling with problem gambling, FC78 strongly recommends seeking support from a professional counselling service and considering self-exclusion from all gambling platforms.
FC78 is not just a gaming platform — we're a responsible operator committed to the welfare of every Filipino player on our platform.
FC78 verifies the age of every player during registration. Accounts belonging to persons under 21 are immediately closed and deposits returned. We use government-issued ID verification to enforce this policy.
FC78 does not target advertising at vulnerable individuals or persons who have self-excluded. All FC78 promotions include responsible gaming messaging and the 21+ age restriction notice.
All FC78 customer support staff are trained to identify signs of problem gambling and to respond sensitively and appropriately. Support agents can escalate responsible gaming concerns to FC78's dedicated player welfare team.
FC78 operates in compliance with PAGCOR's responsible gaming requirements for licensed online gaming operators in the Philippines. FC78 supports PAGCOR's national responsible gaming framework and player protection initiatives.
Most FC78 players enjoy gaming as a fun, recreational activity. Here are some practical tips to keep it that way — whether you're playing from Manila, Quezon City, Makati, or anywhere else in the Philippines:
FC78 is strictly for players aged 21 and above. We take our responsibility to protect young people very seriously. If you share a device with younger family members, here are some steps you can take:
Device Protection Tips:
21+ Philippine Law: Under Philippine gaming regulations overseen by PAGCOR, online casino-style gambling is restricted to persons aged 21 years and above. FC78 strictly enforces this age restriction and will close any account found to belong to a person under 21, returning any deposited funds.
If you or someone you know is struggling with problem gambling, the following organisations provide free, confidential support to Filipinos:
Contact details for external organisations are provided for informational purposes. FC78 does not control the availability or content of external services.
A lot of problem gambling is fuelled by common misconceptions. FC78 wants every player to make informed decisions based on facts.
FC78 is built for players who want great gaming and peace of mind. Set your limits, use our tools, and enjoy everything FC78 has to offer — slots, bingo, hi-lo, live casino, and more — all in a safe and responsible environment.
21+ Must be 21 or older to register. Gambling is addictive. Know when to stop.